Privacy Policy

Nice Guy Technology LLC ("Nice Guy Technology," "we," "us") provides in-home, remote, and pickup technology support in the Twin Cities. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Contact information you give us, such as your name, phone number, email address, and home address.
• Service information about your devices and the work we do, including appointment notes and visit summaries.
• Payment information, which is processed by our payment provider. We do not store full card numbers.
• Messages you send us by text, email, or through forms on this website.

How we use your information

We use your information to schedule and provide service, communicate with you about appointments and your devices, send visit summaries, process payments, and manage NGT+ memberships. If you subscribe to our newsletter, we also use your email address to send it, and you can unsubscribe at any time.

How we share your information

We do not sell your personal information. We share it only with service providers that help us run the business (for example, payment processing, scheduling, and messaging), and only as needed for them to provide those services to us, or when required by law.

Text messaging (SMS)

If you text us or give us your mobile number and agree to receive texts, we may send you messages about your appointments and service, such as confirmations, reminders, "on the way" notices, visit summaries, and replies to your questions.

• We do not share your mobile number or text messaging opt-in with third parties or affiliates for their marketing purposes. Mobile information is shared only with the messaging provider that delivers our texts.
• Message frequency varies based on your appointments and conversations with us.
• Message and data rates may apply.
• Reply STOP at any time to stop receiving texts. Reply HELP for help, or call us at 651-460-9040.

See our Terms and Conditions for full text messaging terms.

Security

We use reasonable safeguards to protect your information. Passwords and similar credentials you share with us for service are used only to perform that service.

Your choices

You can ask us to update or delete your information, or to stop contacting you, at any time by calling us or writing to us at the address below.

Contact us

Nice Guy Technology LLC
P.O. Box 241392
Apple Valley, MN 55124
651-460-9040