Fast help without the wait

We connect to your screen securely and fix things from here. No visit needed, and often available the same day you reach out.

Request Remote Help

When remote makes sense

It's a software issue

Email not working, password trouble, software updates, slow computer. If it's on your screen, we can usually fix it remotely.

You need a quick answer

Some things take 15 minutes, not an hour. Remote lets us help you quickly without scheduling a full visit.

You're not in the Twin Cities

Remote support is available nationwide. Snowbirds in Arizona? Kids in another state? We can still help.

You're an NGT+ member doing a checkup

Quarterly checkups for NGT+ members are typically done remotely. It's fast and convenient.

How it works

1

You request help

Tell us what's going on through our form or by phone.

2

We schedule a time

We'll find a time that works, often the same day or next day.

3

We connect securely

We use TeamViewer to connect to your screen. You can see everything we do, and we explain it along the way.

Pricing

$160/hour

Billed in 15-minute increments. You only pay for the time we use.

NGT+ members save 15%.

Need remote help?

Tell us what's going on and we'll get you connected.

Request Help Or call us at 651-460-9040
Request Help