Fast help without the wait
We connect to your screen securely and fix things from here. No visit needed, and often available the same day you reach out.
Request Remote HelpWhen remote makes sense
It's a software issue
Email not working, password trouble, software updates, slow computer. If it's on your screen, we can usually fix it remotely.
You need a quick answer
Some things take 15 minutes, not an hour. Remote lets us help you quickly without scheduling a full visit.
You're not in the Twin Cities
Remote support is available nationwide. Snowbirds in Arizona? Kids in another state? We can still help.
You're an NGT+ member doing a checkup
Quarterly checkups for NGT+ members are typically done remotely. It's fast and convenient.
How it works
You request help
Tell us what's going on through our form or by phone.
We schedule a time
We'll find a time that works, often the same day or next day.
We connect securely
We use TeamViewer to connect to your screen. You can see everything we do, and we explain it along the way.
Pricing
Need remote help?
Tell us what's going on and we'll get you connected.
Request Help Or call us at 651-460-9040